ORA Nutrition & Wellness Policies

COMMITTMENT
Success of recommendations depend entirely on an individual’s commitment to attending sessions and following action plans agreed between the practitioner and client. 

CANCELLATION
A minimum advance notification of 48 business hours or two business days (excludes Saturday and Sunday) is required for cancellation or rescheduling of all 90 minute scheduled appointments. A minimum advance notification of 24 business hours or one business day (excludes Saturday and Sunday) is required for cancellation or rescheduling of all 30 min scheduled appointments. Failure to comply with this cancellation policy or “no-shows” will be charged 100% of the cost of the scheduled service. If appointment was paid in advanced and/or part of a package, failure to comply with this cancellation policy will result in a forfeit of the scheduled appointment.

If you fail to show up for your appointment and honor your commitment to your session time, regardless of the reason, you are responsible for the full session fee.

These policies are in place to honor the time and energy required to prepare for the scheduled session.

LATE ARRIVAL
As a courtesy to our other clients, appointments will be automatically canceled 15 minutes after scheduled start time and charged according to cancellation policy. We regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival.

FEES AND PAYMENT
Due to the nature of services provided, payment must be made in full prior to scheduling any appointment. ORA Nutrition & Wellness does not accept insurance payments, however, some FSA or HSA accounts will cover nutritional therapy. We will be happy to provide you with a receipt of payment for you to submit to your insurance company.

Payment plans may be available with the purchase of a Nutrition Program. Any and all services, packages, bundles, and/or programs are nonrefundable, nontransferable and may be subject to expiration dates.

 

PRIVACY POLICY

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website, http://www.oranutrition.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace and Google Analytics to learn about site traffic and activity.